Customer Reviews

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Leslie Parnell (Round Lake, US)
Delivery Issues

This was a gift and I never saw that it was delivered. When I would track the DHL tracking number is would show it handed it off to USPS which shows they are still awaiting the package. Now the DHL tracking number is not showing at all. Can you confirm if this package was delivered?

We're sorry to hear about that, we checked your order and found that your package has been lost in transit, you should have contacted us sooner. A replacement has been placed for you, we will send you an update with a new tracking number soon.

Thank you for your understanding,
Best