We're sorry for the bad experience. As we have said in the email and our policy, once the order has gone into production, there's no way that we can stop it. And since our shirts are print on demand, they're final and cannot be undone. You will have to place a new order if you want the correct items. That's why we always recommend our customers to recheck the order carefully before placing the order.
Again we're sorry and hope you can be understanding.
